When is it worth using outsourcing?
Outsourcing is not a new concept but a solution that companies around the world have been using for decades. In Poland, it began gaining significant popularity after 2004, when the country joined the European Union, opening up the services market considerably. The decision to outsource is not always easy, but it can prove to be the best move for your organization. Wondering whether it is the right solution for you? Let's find out.
What is outsourcing and why use it?
Outsourcing involves delegating specific tasks or processes to external specialists.
Companies use this approach to:
- reduce costs – according to a Deloitte report, 59% of companies cite cost savings as the primary reason for using outsourcing;
- gain access to experts – working with a specialized provider often delivers higher-quality services than hiring an in-house employee;
- focus on core objectives – relieving internal resources allows organizations to concentrate on strategic activities.
When is outsourcing the right choice?
Outsourcing is a particularly effective solution in several situations:
1. When you lack internal expertise
Does your company have experience in personal data protection? If not, DPO outsourcing may be a better option than hiring a new employee. For example, implementing GDPR-compliant solutions requires knowledge of regulations that have undergone several changes in Poland since 2018.
"Outsourcing is not only about cost savings—it is a guarantee of access to the knowledge of leading experts." – Tomasz Ochocki, Vice President of the Management Board, ODO 24.
2. When you want to optimize costs
Not every process requires a full-time employee. For example, GDPR compliance support can be entrusted to an external provider, eliminating the costs associated with recruitment, training, and employment. Outsourcing allows organizations to use services on flexible terms—you pay only for what you actually need.
3. When your organization is growing
Is your company expanding, while new challenges are consuming more and more resources? The implementation of modern processes, including GDPR implementation, is often more effective when carried out by a specialized provider. The right partner will ensure legal compliance and operational transparency.
4. When data security is a priority
According to a PwC report from 2022, as many as 68% of businesses consider cyber threats to be one of their main challenges. Today, secure management of customer and employee data is a standard that can be difficult to achieve without the support of external experts.
"Working with specialized service providers is an investment in the security of your business." – Arkadiusz Sadkowski, IT Security Specialist, ODO 24.
The benefits of outsourcing in numbers
Outsourcing can help organizations:
- save an average of 30% in operational costs;
- reduce project completion times by up to 25% thanks to the expertise of specialists;
- lower the risk of errors resulting from a lack of regulatory knowledge.
Summary
Outsourcing is a practical solution for organizations looking to optimize costs, improve process quality, and gain access to expert knowledge. Regardless of the industry, the right external partner can help you achieve your goals more quickly and efficiently. Remember—data security, regulatory compliance, and business growth are too important to overlook.
