Are platforms such as ZOOM data controllers or processors?
ANSWER
As a rule, providers offering video chats and videoconferencing platforms (ZOOM, ClickMeeting, etc.) are regarded as processors with respect to participant data made available to them in connection with such events.
In some cases, providers of electronically supplied services include data processing provisions in their terms and conditions. It is nevertheless always necessary to verify whether appropriate clauses have been included. A data controller using a particular tool must ensure that data are shared in compliance with the GDPR.


