The scope of the GDPR services in the fuel and energy sector
Data security in the fuel and energy sector business case

The fuel and energy industry operates on a large scale, often in B2C and B2B models, processing personal data of individual customers, industrial customers and loyalty programme participants. In the context of RODO, the challenge is the scale and dispersion of data across different billing systems, mobile applications, call centres and points of sale. Particularly problematic are outdated IT solutions and inconsistencies in marketing consent documentation and rules for transferring data to third-party partners - such as franchisees or technical operators.
ODO 24 has led RODO projects for energy operators, petrol station chains and thermal energy suppliers. We have carried out compliance audits in structures covering hundreds of service points, implemented standardised privacy policies, updated registers of processing activities and prepared marketing communication templates. We have also trained field teams, customer service offices and IT departments in incident response and handling data subjects' rights. As a result, our clients have increased operational security, reduced regulatory risks and regained control of their data in a complex technology environment.

The fuel and energy industry operates on a large scale, often in B2C and B2B models, processing personal data of individual customers, industrial customers and loyalty programme participants. In the context of RODO, the challenge is the scale and dispersion of data across different billing systems, mobile applications, call centres and points of sale. Particularly problematic are outdated IT solutions and inconsistencies in marketing consent documentation and rules for transferring data to third-party partners - such as franchisees or technical operators.
ODO 24 has led RODO projects for energy operators, petrol station chains and thermal energy suppliers. We have carried out compliance audits in structures covering hundreds of service points, implemented standardised privacy policies, updated registers of processing activities and prepared marketing communication templates. We have also trained field teams, customer service offices and IT departments in incident response and handling data subjects' rights. As a result, our clients have increased operational security, reduced regulatory risks and regained control of their data in a complex technology environment.
GDPR and cybersecurity – challenges for the automotive sector
In the fuel and energy sector - encompassing station networks, distribution system operators, energy suppliers and RES - both personal customer data and technical data critical to the operation of the infrastructure are processed. This data is collected and analysed in distributed, often automated and remote systems, increasing vulnerability to cyber threats.
The NIS2 directive explicitly qualifies many of the industry's players as critical or important players, with the obligation to implement a comprehensive system of risk management, IT safeguards and incident monitoring and response procedures.
Combined with the requirements of RODO - on the legality and security of processing personal data - NIS2 provides a coherent foundation for protecting data, ensuring continuity of supply and strengthening operational resilience in an environment with high exposure to cyber attacks.
We use recognized international standards.
This is how you recognize quality
We use recognized international standards. This is how you recognize quality
CIPM
Implementation of privacy and personal data protection system
ISO/IEC 27001
Information technology - Security techniques - Information security management systems
ISO/IEC 29134
Information technology - Security techniques - Guidelines for data protection impact assessment
ISO/IEC 27001
Privacy information management system
ISO 31000
Risk management - Principles and guidelines
PRINCE2 and SMC™
Project management methodologies
ISO 19011
Guidelines for auditing management systems
ISO/IEC 27005
Information technology - Security techniques - Information security risk management
What our customers say about our services
Marcin Wieczorek

„I am very impressed with the high level of substantive expertise of the training staff"
From 13 to 17 March I attended the "Course for Information Security Administrators" organized by ODO 24 sp. z o.o. I am very impressed with the high substantive level of the training staff and the comprehensive program. Working as an ABI requires knowledge not only of legal provisions but also of IT matters, which ODO 24 took into account. Noteworthy is the curriculum, which gradually introduces increasingly advanced nuances of personal data protection, starting from the legal basics and ending with practical aspects of auditing and working with documents within a company. The complete set of materials, editable documents and publications I received will facilitate my daily work as an ABI. I can certainly recommend ODO 24 as a reliable partner offering training services of a high standard.
Magdalena Węglewska

„We can wholeheartedly recommend ODO 24 as a professional and reliable partner"
For many years we have consistently placed great importance on the protection of the personal data of our customers as well as our employees. We took an active part in creating the "Code of Good Practice for the Protection of Personal Data of Customers and Potential Customers,” developed jointly by GIODO and the Polish Automotive Industry Association. Due to the complexity and variability of the rules on personal data protection, as well as Mazda’s dynamic development in Poland and the increasing volume of data we process, we decided to entrust the ABI function to a company specialized in this field. The decision to use the services of ODO 24 was primarily influenced by the experience and competence of the team of experts, the comprehensiveness of the offering and its flexibility in adapting to our organization. After a year of cooperation we can recommend ODO 24 as a professional and reliable partner.
Agnieszka Karłowicz

„A practical approach, continuous advisory availability, and positive working relationships"
We have been working with ODO24 for over a year. For us it has been a year of peaceful breathing and a sense of security: at least regarding personal data protection :-) The people at ODO are professionals who explain matters that are incomprehensible to the average person in an understandable way. They understand not only their profession but, which is very important to us, business and its requirements. A practical approach, constant advisory availability, and great relationships — all of this means I can recommend this Company to anyone who wants to work and sleep peacefully.
Tomasz Siwicki

„I recommend the company ODO 24 as a professional partner"
For several years we have been cooperating with ODO 24 in the field of personal data protection. A professional team that efficiently helped us to comply with the requirements of the GDPR. We make use not only of the experts’ knowledge but also of professionally prepared e‑training, thanks to which we were able to train several hundred employees in a very short time. I highly recommend ODO 24 as a professional partner delivering services at the highest level.
Opinion of the participants
Tomasz G.
2 years ago
I wanted to thank you for the wonderful training I've had at your company, the materials were very well prepared, and the instructor has shown tremendous knowledge and experience.
Aleksandra P.
2 years ago
Training at a very high level, I highly recommend!!! Training materials very useful in everyday work.
Sławomir M.
2 years ago
Mrs. Mecenas, it was an honor to be able to take part in this training, and thank you very much for your professional approach and valuable practical guidance.
Wacław T.
3 years ago
The IOD course organized by ODO24 has met all my expectations, a very practical approach, concrete examples and professional support.
Maria K.
1 year ago
The training was conducted in a way that was understandable even to those without previous experience in this field.
Piotr N.
10 months ago
Very good training, a lot of practical examples, a little bit too little time to ask questions, but overall I'm satisfied.
Anna W.
8 months ago
A professional approach, a great atmosphere during the training, the instructor answered all the questions thoroughly, and I highly recommend ODO24!
Jan K.
1 year ago
It's the best personal data protection training I've ever had, specific examples from real life, not just a dry theory, I recommend it to anyone who works with GDPR.
Katarzyna J.
6 months ago
The training meets my expectations. A lot of practical knowledge, good materials. The only drawback is too much group, so less time for individual consultations.
Michał L.
4 months ago
Excellent training! A very competent conductor with vast experience. Everything explained in a clear and understandable way. The training materials are very useful.
Joanna D.
3 months ago
I recommend ODO24 training to anyone seeking a sound knowledge of the field of ODO: professional service, excellent organisation and excellent teaching facilities.
Andrzej S.
2 months ago
Sometimes the pace was a little too fast, but the conductor was happy to return to the topics discussed earlier at the request of the participants.
RODO in the fuel and energy sector questions and answers
The cost depends on the size of the company, the number of branches, sales channels and the complexity of IT systems. We offer comprehensive packages for network operators, energy suppliers and petrol stations — from audit through implementation and training. We prepare bespoke quotes tailored to the scale of operations.
The most common are the lack of up-to-date data processing agreements with subcontractors, inconsistent procedures for handling customer data, and vulnerabilities in billing and CRM systems. Many companies also struggle with managing marketing consents and data retention.
In most cases — yes, especially where the company serves individual customers and processes sensitive data. We can fulfil this role as an external Data Protection Officer (DPO) — providing a full range of support.
These are customer data (e.g. energy consumption, addresses, PESEL), location data from smart meters, payment information, as well as data of employees operating the infrastructure. The risk increases when data is transferred to external operators or applications.
Yes – all data processed by remote systems and applications are subject to RODO. You must ensure their security, transparency of processing principles and appropriate legal bases, including user consents.
No – we operate modularly and adapt to the company's processes, without disrupting the work of sales, technical or IT departments. We can implement solutions in stages, without downtime in customer service.
Yes – we have worked with fuel companies, heat energy suppliers, combined heat and power plants and operators of OZE. We know the technical and legal environment and how to reconcile data security with the sector's operational requirements.
Yes! We offer a free consultation for companies in the energy and fuel sectors – we will help assess risks, identify priorities and propose effective solutions compliant with RODO.
Our greatest value is the trust of our customers.
How can we help you?
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