ODO 24 services – our mission
Our mission is to build safe working environments that ensure full compliance with regulations and cyber resilience. By choosing ODO 24, your organisation gains not only professional support, but also peace of mind that challenging topics are in the best hands.
Scope of GDPR services in the financial and insurance sector
Data security in finance and insurance – business case
Banks, lending institutions and insurance companies process huge amounts of personal data, such as data on identity, income, assets and often health. In the financial sector, the GDPR requires full transparency of data processing, effective consent management and adequate security of extensive CRM systems, transaction platforms and mobile applications. An additional challenge is working with external partners – agents, intermediaries or IT service providers – where it is easy to breach rules on entrustment of processing or risk unauthorised access to data.
ODO 24 has led projects for financial and insurance institutions with a distributed operational structure. We implemented comprehensive customer consent management systems, updated records of processing activities, prepared data protection policies and strengthened incident response procedures. Together with compliance and IT departments, we also developed rules for cooperation with external partners, which reduced contractual risks and increased operational security.
Banks, lending institutions and insurance companies process huge amounts of personal data, such as data on identity, income, assets and often health. In the financial sector, the GDPR requires full transparency of data processing, effective consent management and adequate security of extensive CRM systems, transaction platforms and mobile applications. An additional challenge is working with external partners – agents, intermediaries or IT service providers – where it is easy to breach rules on entrustment of processing or risk unauthorised access to data.
ODO 24 has led projects for financial and insurance institutions with a distributed operational structure. We implemented comprehensive customer consent management systems, updated records of processing activities, prepared data protection policies and strengthened incident response procedures. Together with compliance and IT departments, we also developed rules for cooperation with external partners, which reduced contractual risks and increased operational security.
GDPR and cybersecurity – challenges for the financial and insurance industries
Financial and insurance institutions process highly sensitive data – from credit and asset information to health data used in risk assessment processes. Protecting such data is not only a requirement of the GDPR, but also a need for a high level of digital resilience, governed among other things by the Digital Operational Resilience Act (DORA).
DORA introduces uniform rules for ICT risk management across the financial sector – including for banks, insurance companies, payment institutions and technology service providers. Among other things, it covers responsibilities for systems resilience testing, incident management, business continuity and oversight of third-party providers (e.g. cloud providers or transaction systems).
Combining the requirements of the GDPR with DORA regulations is not only a matter of compliance, but above all a practical strategy for strengthening customer trust, protecting data and ensuring uninterrupted operation of key financial services in an environment of ever-increasing digital threats.
We use recognized international standards.
This is how you recognize quality
We use recognized international standards. This is how you recognize quality
CIPM
Implementation of privacy and personal data protection system
ISO/IEC 27001
Information technology - Security techniques - Information security management systems
ISO/IEC 29134
Information technology - Security techniques - Guidelines for data protection impact assessment
ISO/IEC 27001
Privacy information management system
ISO 31000
Risk management - Principles and guidelines
PRINCE2 and SMC™
Project management methodologies
ISO 19011
Guidelines for auditing management systems
ISO/IEC 27005
Information technology - Security techniques - Information security risk management
Looking for solutions tailored to the financial and insurance sector? We invite you to work with us!
What our customers say about our services
Marcin Wieczorek
„I am very impressed with the high level of substantive expertise of the training staff"
From 13 to 17 March I attended the "Course for Information Security Administrators" organized by ODO 24 sp. z o.o. I am very impressed with the high substantive level of the training staff and the comprehensive program. Working as an ABI requires knowledge not only of legal provisions but also of IT matters, which ODO 24 took into account. Noteworthy is the curriculum, which gradually introduces increasingly advanced nuances of personal data protection, starting from the legal basics and ending with practical aspects of auditing and working with documents within a company. The complete set of materials, editable documents and publications I received will facilitate my daily work as an ABI. I can certainly recommend ODO 24 as a reliable partner offering training services of a high standard.
Magdalena Węglewska
„We can wholeheartedly recommend ODO 24 as a professional and reliable partner"
For many years we have consistently placed great importance on the protection of the personal data of our customers as well as our employees. We took an active part in creating the "Code of Good Practice for the Protection of Personal Data of Customers and Potential Customers,” developed jointly by GIODO and the Polish Automotive Industry Association. Due to the complexity and variability of the rules on personal data protection, as well as Mazda’s dynamic development in Poland and the increasing volume of data we process, we decided to entrust the ABI function to a company specialized in this field. The decision to use the services of ODO 24 was primarily influenced by the experience and competence of the team of experts, the comprehensiveness of the offering and its flexibility in adapting to our organization. After a year of cooperation we can recommend ODO 24 as a professional and reliable partner.
Agnieszka Karłowicz
„A practical approach, continuous advisory availability, and positive working relationships"
We have been working with ODO24 for over a year. For us it has been a year of peaceful breathing and a sense of security: at least regarding personal data protection :-) The people at ODO are professionals who explain matters that are incomprehensible to the average person in an understandable way. They understand not only their profession but, which is very important to us, business and its requirements. A practical approach, constant advisory availability, and great relationships — all of this means I can recommend this Company to anyone who wants to work and sleep peacefully.
Tomasz Siwicki
„I recommend the company ODO 24 as a professional partner"
For several years we have been cooperating with ODO 24 in the field of personal data protection. A professional team that efficiently helped us to comply with the requirements of the GDPR. We make use not only of the experts’ knowledge but also of professionally prepared e‑training, thanks to which we were able to train several hundred employees in a very short time. I highly recommend ODO 24 as a professional partner delivering services at the highest level.
Opinion of the participants
Opinions4.9
(173)
(173)
Tomasz G.
2 years ago
I wanted to thank you for the wonderful training I've had at your company, the materials were very well prepared, and the instructor has shown tremendous knowledge and experience.
Aleksandra P.
2 years ago
Training at a very high level, I highly recommend!!! Training materials very useful in everyday work.
Sławomir M.
2 years ago
Mrs. Mecenas, it was an honor to be able to take part in this training, and thank you very much for your professional approach and valuable practical guidance.
Wacław T.
3 years ago
The IOD course organized by ODO24 has met all my expectations, a very practical approach, concrete examples and professional support.
Maria K.
1 year ago
The training was conducted in a way that was understandable even to those without previous experience in this field.
Piotr N.
10 months ago
Very good training, a lot of practical examples, a little bit too little time to ask questions, but overall I'm satisfied.
Anna W.
8 months ago
A professional approach, a great atmosphere during the training, the instructor answered all the questions thoroughly, and I highly recommend ODO24!
Jan K.
1 year ago
It's the best personal data protection training I've ever had, specific examples from real life, not just a dry theory, I recommend it to anyone who works with GDPR.
Katarzyna J.
6 months ago
The training meets my expectations. A lot of practical knowledge, good materials. The only drawback is too much group, so less time for individual consultations.
Michał L.
4 months ago
Excellent training! A very competent conductor with vast experience. Everything explained in a clear and understandable way. The training materials are very useful.
Joanna D.
3 months ago
I recommend ODO24 training to anyone seeking a sound knowledge of the field of ODO: professional service, excellent organisation and excellent teaching facilities.
Andrzej S.
2 months ago
Sometimes the pace was a little too fast, but the conductor was happy to return to the topics discussed earlier at the request of the participants.
GDPR in finance and insurance – questions and answers
How much do GDPR services cost for the financial and insurance sectors?
The cost of implementation depends on the complexity of the organisation, the number of customer service channels and integrations with external partners. We offer packages covering an audit, adaptation of documentation and systems and training for employees. We prepare individual quotes – tailored to the scale and type of services.
What GDPR problems most commonly occur in this sector?
The most common are incorrectly collected marketing consents, failure to update processing registers and excessively broad access to customer data. Cooperation with partners where well-drafted data processing agreements are lacking is also risky.
Does a company in the financial sector have to have a Data Protection Officer (DPO)?
In most cases – yes. The scope and nature of the data mean that the Data Protection Officer (DPO) is not only an obligation but also a real source of support. We offer an outsourced DPO service tailored to the company's structure.
Which data are most sensitive in finance and insurance?
These are identification, financial, credit and payment-capacity data, and in the case of insurance also health data. Particular attention should be paid to data processed in CRM systems and mobile applications.
Does the GDPR also apply to telephone contacts and helplines?
Yes – conversations, data from forms, recordings, contact history – all of that is subject to the GDPR. Consents, processing purposes and control over who has access to that data are important.
Will GDPR implementation disrupt customer service?
No – we plan our implementations so that they do not conflict with operational work or service availability. We work modularly and can implement solutions in stages, also outside peak hours.
Does ODO 24 know the realities of the financial and insurance sectors?
Yes – we have worked with regional banks, brokers, fintechs and insurance companies. We have experience in audits of sales processes, processing of sensitive data and preparing organisations for inspections.
Can I take advantage of a free initial consultation?
Yes! We offer a free consultation for companies in the financial and insurance sectors – we will review your situation and propose the best model of compliance with the GDPR.
Our greatest value is the trust of our customers.
How can we help you?
Write or call, we will find a solution
