GDPR services for public administration and public services
This is how we designed ODO 24 services to meet the most demanding expectations of companies and institutions by tailoring solutions to the individual needs of customers.
ODO 24 services – our mission
Our mission is to build safe working environments that ensure full compliance with regulations and cyber resilience. By choosing ODO 24, your organisation gains not only professional support, but also peace of mind that challenging topics are in the best hands.
Scope of GDPR services in the public administration sector
Data security in public administration and public services – business case
In public administration, protecting personal data is not only a GDPR obligation but also the foundation of public trust in state institutions. Both local and central government process a wide range of personal data — including special categories such as health data, religious beliefs, trade union membership and biometric data. Offices also handle other privacy-sensitive information that is not classified as special-category data, such as registration data, social data and information from administrative proceedings. Key challenges include complex organisational structures, high staff turnover, legacy IT systems and inconsistent standards between units. As a result, many offices are still not well prepared to respond effectively to incidents or supervisory authority inspections.
ODO 24 supports public bodies in effectively adapting their structures and procedures to GDPR requirements. In projects for municipal offices, social welfare centres and cultural institutions, among others, we have carried out compliance audits, built complete records of processing activities, implemented access management rules and delivered training tailored to different decision-making levels — from clerks to senior management. Our work has not only raised data security but also clarified internal accountability and prepared organisations for breach management and inspections by supervisory authorities.
In public administration, protecting personal data is not only a GDPR obligation but also the foundation of public trust in state institutions. Both local and central government process a wide range of personal data — including special categories such as health data, religious beliefs, trade union membership and biometric data. Offices also handle other privacy-sensitive information that is not classified as special-category data, such as registration data, social data and information from administrative proceedings. Key challenges include complex organisational structures, high staff turnover, legacy IT systems and inconsistent standards between units. As a result, many offices are still not well prepared to respond effectively to incidents or supervisory authority inspections.
ODO 24 supports public bodies in effectively adapting their structures and procedures to GDPR requirements. In projects for municipal offices, social welfare centres and cultural institutions, among others, we have carried out compliance audits, built complete records of processing activities, implemented access management rules and delivered training tailored to different decision-making levels — from clerks to senior management. Our work has not only raised data security but also clarified internal accountability and prepared organisations for breach management and inspections by supervisory authorities.
GDPR and cybersecurity – challenges in public administration and public services
Local government units, central institutions and bodies performing public tasks process vast amounts of citizens' data every day — in social, education, registration and tax systems. The scale of processing, structural complexity and growing digitisation make protecting this data a strategic challenge.
For public offices and institutions, the NIS2 Directive requires consistent cybersecurity policies, systematic risk management and effective incident response. At the same time, the GDPR imposes obligations for lawful and secure processing of personal data.
Meeting both sets of requirements is the basis of a modern approach to protecting public information — essential for institutional continuity and for building trust among residents, stakeholders and administrative partners.
We use recognized international standards.
This is how you recognize quality
We use recognized international standards. This is how you recognize quality
CIPM
Implementation of privacy and personal data protection system
ISO/IEC 27001
Information technology - Security techniques - Information security management systems
ISO/IEC 29134
Information technology - Security techniques - Guidelines for data protection impact assessment
ISO/IEC 27001
Privacy information management system
ISO 31000
Risk management - Principles and guidelines
PRINCE2 and SMC™
Project management methodologies
ISO 19011
Guidelines for auditing management systems
ISO/IEC 27005
Information technology - Security techniques - Information security risk management
Looking for solutions tailored to public administration? We invite you to work with us.
What our customers say about our services
Marcin Wieczorek
„I am very impressed with the high level of substantive expertise of the training staff"
From 13 to 17 March I attended the "Course for Information Security Administrators" organized by ODO 24 sp. z o.o. I am very impressed with the high substantive level of the training staff and the comprehensive program. Working as an ABI requires knowledge not only of legal provisions but also of IT matters, which ODO 24 took into account. Noteworthy is the curriculum, which gradually introduces increasingly advanced nuances of personal data protection, starting from the legal basics and ending with practical aspects of auditing and working with documents within a company. The complete set of materials, editable documents and publications I received will facilitate my daily work as an ABI. I can certainly recommend ODO 24 as a reliable partner offering training services of a high standard.
Magdalena Węglewska
„We can wholeheartedly recommend ODO 24 as a professional and reliable partner"
For many years we have consistently placed great importance on the protection of the personal data of our customers as well as our employees. We took an active part in creating the "Code of Good Practice for the Protection of Personal Data of Customers and Potential Customers,” developed jointly by GIODO and the Polish Automotive Industry Association. Due to the complexity and variability of the rules on personal data protection, as well as Mazda’s dynamic development in Poland and the increasing volume of data we process, we decided to entrust the ABI function to a company specialized in this field. The decision to use the services of ODO 24 was primarily influenced by the experience and competence of the team of experts, the comprehensiveness of the offering and its flexibility in adapting to our organization. After a year of cooperation we can recommend ODO 24 as a professional and reliable partner.
Agnieszka Karłowicz
„A practical approach, continuous advisory availability, and positive working relationships"
We have been working with ODO24 for over a year. For us it has been a year of peaceful breathing and a sense of security: at least regarding personal data protection :-) The people at ODO are professionals who explain matters that are incomprehensible to the average person in an understandable way. They understand not only their profession but, which is very important to us, business and its requirements. A practical approach, constant advisory availability, and great relationships — all of this means I can recommend this Company to anyone who wants to work and sleep peacefully.
Tomasz Siwicki
„I recommend the company ODO 24 as a professional partner"
For several years we have been cooperating with ODO 24 in the field of personal data protection. A professional team that efficiently helped us to comply with the requirements of the GDPR. We make use not only of the experts’ knowledge but also of professionally prepared e‑training, thanks to which we were able to train several hundred employees in a very short time. I highly recommend ODO 24 as a professional partner delivering services at the highest level.
Opinion of the participants
Opinions4.9
(173)
(173)
Tomasz G.
2 years ago
I wanted to thank you for the wonderful training I've had at your company, the materials were very well prepared, and the instructor has shown tremendous knowledge and experience.
Aleksandra P.
2 years ago
Training at a very high level, I highly recommend!!! Training materials very useful in everyday work.
Sławomir M.
2 years ago
Mrs. Mecenas, it was an honor to be able to take part in this training, and thank you very much for your professional approach and valuable practical guidance.
Wacław T.
3 years ago
The IOD course organized by ODO24 has met all my expectations, a very practical approach, concrete examples and professional support.
Maria K.
1 year ago
The training was conducted in a way that was understandable even to those without previous experience in this field.
Piotr N.
10 months ago
Very good training, a lot of practical examples, a little bit too little time to ask questions, but overall I'm satisfied.
Anna W.
8 months ago
A professional approach, a great atmosphere during the training, the instructor answered all the questions thoroughly, and I highly recommend ODO24!
Jan K.
1 year ago
It's the best personal data protection training I've ever had, specific examples from real life, not just a dry theory, I recommend it to anyone who works with GDPR.
Katarzyna J.
6 months ago
The training meets my expectations. A lot of practical knowledge, good materials. The only drawback is too much group, so less time for individual consultations.
Michał L.
4 months ago
Excellent training! A very competent conductor with vast experience. Everything explained in a clear and understandable way. The training materials are very useful.
Joanna D.
3 months ago
I recommend ODO24 training to anyone seeking a sound knowledge of the field of ODO: professional service, excellent organisation and excellent teaching facilities.
Andrzej S.
2 months ago
Sometimes the pace was a little too fast, but the conductor was happy to return to the topics discussed earlier at the request of the participants.
GDPR in public administration and public services – questions and answers
How much do GDPR services cost for public administration and the public sector?
The cost depends on the unit's structure, the number of organisational units and how complex your data processing is. We offer favourable implementation and training packages for local government units, budget entities and cultural institutions. Pricing is always tailored to the size and remit of the institution.
What GDPR issues most frequently occur in public administration?
The most common are outdated or incomplete records of processing activities, lack of control over employee access rights and inadequate incident response procedures. Many units also lack up-to-date data processing agreements with external parties.
Does every public body have to appoint a Data Protection Officer (DPO)?
Yes — under the GDPR, this obligation applies to all authorities and public entities. You can entrust this role to our specialists through our DPO outsourcing service.
Which data are most sensitive in public administration?
These include social data, health data, data concerning children and people receiving social assistance, as well as information from administrative or registration proceedings. Processing such data carries a heightened risk of infringing individuals' rights.
Do we have to train all employees on GDPR?
Yes — anyone who processes personal data must be trained, even if they do so only occasionally. We offer online and on-site training tailored to job level and the type of unit.
Will GDPR implementation disrupt the day-to-day work of the office or institution?
No — we plan implementation so it does not disrupt the unit's operations. We work in stages, respecting administrative rhythms and staff's ongoing duties.
Does ODO 24 understand the specifics of the public sector?
Yes — we have delivered projects for municipal offices, social welfare centres, libraries, community centres and budget units. We know the statutory requirements and procedures that apply in public administration.
Can I request a free initial consultation?
Yes. We offer a free consultation for public administration bodies and the public sector — we will discuss your needs and help you plan effective GDPR-compliant actions.
Our greatest value is the trust of our customers.
How can we help you?
Write or call, we will find a solution
