Security IT

Ensuring telecommunications security is one of the biggest challenges facing any It consists of two main areas process safety and technical security.

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Comprehensive approach to IT security

In the context of process safety, proper management of IT services is a key aspect, based on the international standard PN-ISO/IEC 20000-1 and the application of good practices, including e.g. ITIL guidelines (Information Technology Infrastructure Library).

Optimal selection is a key element of technical safety technical solutions and continuous verification of implemented safeguards. safety can be verified by an environmental safety audit Teleinformatics, including network penetration tests telecommunications, web applications and business software.

Scheme of the IT security system

Our support in ISO/IEC 20000

We offer support in preparing and implementing IT infrastructure management processes in line with ITIL recommendations and the requirements of ISO/IEC 20000. By applying these standards, you will minimise the risk associated with malfunction or unavailability of IT systems and services, affecting the stability and predictability of your business operations.

Implementation of ISO/IEC 20000 requirements can be verified by an accredited certification body, evidenced by a certificate confirming the organisation's commitment and a high level of security in the IT area.

The areas that ISO 20000 regulates are, in particular:

Continuity management and availability of services

Management of the service delivery process

Capacity and performance management

Management of information security

Management of cooperation with users

Incident management and incident response

Configuration management

As part of our ICT security services, we offer:

Audit of the software legality

Control of costs of IT services

Security audits of the telecommunications environment

Penetration tests

Training in the management of the security of the telecommunications environment

Area-specific consultations

Steps in the implementation of the ISO/IEC 20000 System

1

System analysis

Analysis of the existing management system for the requirements of ISO 27001

2

Training of staff

Complete training of the team to meet the requirements of the standard

3

Documentation

Preparation and implementation of the required documentation

4

Internal audit

Verification of implementation before certification

5

Certification audit

Audit with our consultant

6

Corrective actions

Implementing any corrective action

ISO/IEC 20000 certification can be applied for:

Business organisations that intend to provide IT services

Business organisations that use multiple service providers

Organisations that wish to demonstrate high reliability of their services

Organisations committed to continuous improvement of services

Organisations for which IT department/IT services are key elements of the business

Benefits of the implementation of ISO 20000

Reliability of the system

High availability of IT services and reliability of the IT system

Satisfaction of customers

Increasing customer satisfaction with the quality of services provided by the organisation

Business benefits

Increasing business benefits through the proper management of IT resources

Optimization of resources

Optimal use of IT tools (applications, systems, latest technologies) and human resources

Effective communication

Implementing appropriate procedures to ensure rational communication between IT entities and businesses

Competitive advantage

Market differentiation through a certified IT management system

What our customers say about our services

Marcin Wieczorek

Wojas

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I am very impressed with the high level of substantive expertise of the training staff"

From 13 to 17 March I attended the "Course for Information Security Administrators" organized by ODO 24 sp. z o.o. I am very impressed with the high substantive level of the training staff and the comprehensive program. Working as an ABI requires knowledge not only of legal provisions but also of IT matters, which ODO 24 took into account. Noteworthy is the curriculum, which gradually introduces increasingly advanced nuances of personal data protection, starting from the legal basics and ending with practical aspects of auditing and working with documents within a company. The complete set of materials, editable documents and publications I received will facilitate my daily work as an ABI. I can certainly recommend ODO 24 as a reliable partner offering training services of a high standard.

Magdalena Węglewska

Mazda

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We can wholeheartedly recommend ODO 24 as a professional and reliable partner"

For many years we have consistently placed great importance on the protection of the personal data of our customers as well as our employees. We took an active part in creating the "Code of Good Practice for the Protection of Personal Data of Customers and Potential Customers,” developed jointly by GIODO and the Polish Automotive Industry Association. Due to the complexity and variability of the rules on personal data protection, as well as Mazda’s dynamic development in Poland and the increasing volume of data we process, we decided to entrust the ABI function to a company specialized in this field. The decision to use the services of ODO 24 was primarily influenced by the experience and competence of the team of experts, the comprehensiveness of the offering and its flexibility in adapting to our organization. After a year of cooperation we can recommend ODO 24 as a professional and reliable partner.

Agnieszka Karłowicz

Spiżarnia

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A practical approach, continuous advisory availability, and positive working relationships"

We have been working with ODO24 for over a year. For us it has been a year of peaceful breathing and a sense of security: at least regarding personal data protection :-) The people at ODO are professionals who explain matters that are incomprehensible to the average person in an understandable way. They understand not only their profession but, which is very important to us, business and its requirements. A practical approach, constant advisory availability, and great relationships — all of this means I can recommend this Company to anyone who wants to work and sleep peacefully.

Tomasz Siwicki

Gefco

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I recommend the company ODO 24 as a professional partner"

For several years we have been cooperating with ODO 24 in the field of personal data protection. A professional team that efficiently helped us to comply with the requirements of the GDPR. We make use not only of the experts’ knowledge but also of professionally prepared e‑training, thanks to which we were able to train several hundred employees in a very short time. I highly recommend ODO 24 as a professional partner delivering services at the highest level.

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IT 20000 We are effectively implementing the ISO standard | ODO 24